Help Center

How can we help you?

Find answers to common questions or get in touch with our support team.

Tickets & Orders

Find answers about purchasing, downloading, and managing your tickets.

Payments & Refunds

Learn about payment methods, refunds, and billing inquiries.

Events

Information about attending events, venues, and event details.

Account & Profile

Manage your account settings, password, and preferences.

Security & Privacy

Learn how we protect your data and keep your account secure.

For Organizers

Resources for event organizers to manage and promote events.

Email Support

Get help via email within 24 hours

support@slevents.rw

Live Chat

Chat with our support team

Phone Support

Mon-Fri, 9am-6pm CAT

+250 786 66 111