Your Privacy Matters

Privacy Policy

At SL Events, we are committed to protecting your privacy and ensuring the security of your personal information.

Last updated: December 16, 2024

SL Events is a product of ScriptyLabs Inc. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event ticketing and management platform. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Information

When you create an account, purchase tickets, or organize events, we collect information such as your name, email address, phone number, and payment details.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, and time spent on the platform.

Device Information

We collect device-specific information such as your device type, operating system, browser type, and IP address to optimize your experience.

How We Use Your Information

Service Delivery

To process ticket purchases, manage event registrations, send confirmation emails, and provide customer support.

Platform Improvement

To analyze usage patterns, improve our services, develop new features, and enhance user experience.

Communication

To send you important updates about your tickets, events you're attending, and promotional content (with your consent).

Information Sharing

Event Organizers

When you purchase tickets, we share necessary information with event organizers to facilitate your attendance.

Payment Processors

We share payment information with MTN Mobile Money and PayPal to process your transactions securely.

Legal Requirements

We may disclose information when required by law or to protect our rights and the safety of our users.

Data Security

Encryption

All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.

Secure Storage

Your personal information is stored on secure servers with restricted access and regular security audits.

Payment Security

We never store complete payment card details. All payment processing is handled by PCI-compliant providers.

Your Rights

Access & Correction

You can access, update, or correct your personal information at any time through your account settings.

Data Deletion

You can request deletion of your account and associated data by contacting our support team.

Marketing Opt-out

You can unsubscribe from marketing communications at any time using the link in our emails.

Cookies & Tracking

Essential Cookies

Required for the platform to function properly, including authentication and security features.

Analytics Cookies

Help us understand how users interact with our platform to improve our services.

Preference Cookies

Remember your settings and preferences for a personalized experience.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@slevents.rw

Address: Kigali, Rwanda

Company: ScriptyLabs Inc